Three things to know

Playing for fun: limits you set in your Slotexo Casino account

Play only from 18+, and the limits and exclusion tools of Slotexo Casino sit in every account from the first login.

Set my limit

Malta Gaming AuthorityLicensed under MGA/B2C/934/2014, operating since 2014 with eCOGRA and GLI audit oversight.

Quick view

Set the limit first, then the spin

Slotexo Casino keeps the same ground rules in every account, whether you play daily or once a season.

Minimum age18+

LicenseMGA/B2C/934/2014

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Self-set brakes

When a session stretches longer than planned

This block settles which controls your Slotexo Casino account already carries and what each one does.

Before you top up

A deposit limit caps how much you can add to the account in a set period, and you switch it on before play starts rather than after a heavy night.

Chasing a bad run?

A loss limit stops the account from taking more than you decide once your net losses reach that point, which suits anyone who chases a bad run.

A nudge mid-session

Session reminders flag how long you have been playing so a quick spin does not quietly become an evening, and they suit players who lose track of the clock.

From playing to paused

Self-exclusion closes your access to play for the period you choose, and you switch it on the moment you feel the account is pulling at you.

Pause and take stock

Reality checks interrupt play to show what you have spent and how long you have been in, useful when your balance surprises you mid-session.

During setup

How do I set a deposit limit in my account?

After these four steps you will have a limit that applies to the account, not a promise to yourself.

Open the profile menu

Sign in and open your profile menu, then look for the responsible gambling area; check that your verified details are current before you change anything.

The three limit types

Choose the kind of limit you want: a deposit cap, a loss cap or a session time cap, then check which one matches the pattern you want to change.

Amount plus the period

Enter the figure and select daily, weekly or monthly, and check the period matches how often you actually play rather than how often you intend to.

Locked in for now

Confirm the setting and check the summary screen shows your choice, then leave it alone; the idea is a ceiling set calm, not adjusted mid-loss.

Fun first, then a habit you did not plan

Spotting these signals early keeps a habit small and reversible. A limit or a pause, set before the next session, is the first step, and it costs nothing to arrange inside your account.

Run through these after a session and answer honestly rather than quickly.

Playing longer than you meant to, again
Spending money set aside for bills or rent
Chasing a loss with a bigger deposit
Hiding your play from family or friends
Borrowing or selling things to keep playing
Irritable or restless on days you do not play
Play crowding out sleep, work or people

Protecting the people at home, not just the account

A shared phone in the house. Expect an age check at registration: nobody under 18 opens an account here. Identity documents are reviewed before the first withdrawal, so a false date does not survive the payout stage.

A child using your laptop. Install blocking software on any computer or phone a young person uses, and keep the gambling site behind a password they do not know. Filters stop the page loading at all, which is firmer than trust alone.

Help for the person beside them. Talk about money and mood without blame, then ring the National Gambling Helpline on 1800 858 858 for guidance aimed at relatives. Their counsellors are free, day and night, and know the local services near you.

Control over when you return

Pause my account. Ask support through live chat or email to place a pause on your account. The account stays open but play is blocked for the break you agree, and you can come back once it ends.

Longer than a pause, harder to reverse. Request self-exclusion with our team and access closes for the long period you choose. It cannot be undone early, so pick the length with care before you confirm it.

Cover across every provider. BetStop is the Australian Government register run by ACMA, with a minimum of 3 months up to lifetime. Apply at betstop.gov.au, and registered people cannot open or use accounts. betstop.gov.au

Talk to someone

Who can I call tonight?

Useful the moment play feels heavier than you want it to.

National Gambling Helpline

Counsellors answer around the clock every day, free and confidential, for players and for relatives, with online chat, self-help tools and local service referrals. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings across Australia give people who gamble peer support in a room with others who understand, and relatives are welcome to attend as well. gaaustralia.org.au

National Debt Helpline

Financial counsellors help players and families untangle gambling debt without charge, and the service answers on weekday business hours. ndh.org.au

Support beyond the screen

Answers that keep you in control

Read this when a limit or a pause feels like something you need to understand first.

My dad plays too much online. Who can my family call?+

Call the National Gambling Helpline on 1800 858 858, any hour of any day, and say you are the relative rather than the player. Their counsellors advise families as well as players and can point you to local services. Gamblers Anonymous Australia runs peer meetings you can also visit together.

What changes in my account after I request a time-out?+

A pause shuts you out of play for the stretch you picked, while deposits and marketing stay stopped for that same stretch. Once the period runs out, access returns without you asking again. Choose the length with your usual spending in mind, because it holds for the whole term.

Can I cut a self-exclusion short once it has started?+

No. A self-exclusion runs for the full period you selected from the point it is switched on. Plan it as a firm break rather than a trial, and pick a length that still feels sensible in a few weeks.

How do I shut my account permanently at Slotexo Casino?+

Email [email protected] from your registered address and state that you want the account closed for good. The support team handles the closure through the same channel, around the clock. If you would rather not gamble anywhere online, BetStop can also cover you more widely.

Do the limit settings work in the mobile version?+

Yes. The same account section appears in the mobile version, so deposit and loss limits, session reminders and reality checks sit where you left them. Set the figure before you start playing rather than during a losing run, when a bigger number looks tempting.

Does excluding myself here block other gambling sites too?+

No. A self-exclusion set in your Slotexo Casino account covers this account only. BetStop, the national register run by the Australian Government, is the route that reaches licensed wagering providers across the country, and joining it is done online at betstop.gov.au.